Webinar FAQs

What is a webinar?

It is a presentation on a particular topic conducted simultaneously on a telephone conference call and over the internet.

How long do webinars last?

Webinars typically last 35 - 45 minutes with a question and answer period for 15 minutes following the presentation.

When should I log on to the webinar?

You will be able to log on 15 minutes before the start of the webinar. If this is your first webinar you will want to log on early to make sure the technology works properly on your computer.

Are the webinars archived?

Yes, the webinars are archived for our members only. They are available in the members' section of our website under Webinar Archive approximately 5 business days after the presentation.

Several staff from my organization want to attend a webinar on their own computers. Do each of them need to register?

Each person who attends a webinar on his or her own computer must be registered:

• Members: You can use your NBOA username to register other staff from your organization. An individualized email confirmation is sent to each person you register with details on how to log on to the webinar.
  
  
• Non-Members: You only pay $50 and then you can register other staff from your organization. To do so, please call our office at 720-564-0475.

What technology do I need to participate?

You need a telephone to dial into the call and a computer with internet access. It is possible to participate with a modem hook-up, but a high-speed connection is preferable.

What are the system requirements?

PC-based attendees:

• Windows 2000, XP, 2003 Server, or Vista
• Internet Explorer 5.0 or later, Netscape Navigator 6.0 or later or Firefox 1.0 or later

Macintosh-based attendees:

• Mac OS X 10.3.9 or newer
• Safari 1.3 or newer, or Firefox 1.5.0.2 or newer

What is GoToMeeting/GoToWebinar?

GoToMeeting/GoToWebinar is the software NBOA uses to conduct its webinars. The first time you attend a webinar the GoToWebinar software is installed on your computer and allows you to view the presentation. For more information, please visit GoToWebinar.com

What is good phone etiquette?

After calling into the NBOA conference line, please do not put your phone on hold. You can mute your end of the call by pressing *6 (press *6 again to un-mute). While the speaker is presenting we will mute your phones but open the lines at the end of the webinar for questions, during which time background noise can be disruptive. Unless you are speaking, please mute your phone as a courtesy to other attendees.

How do I get Continuing Education credit?

NBOA is NASBA certified to give continuing education credits. Following each webinar, certificates will automatically be sent to those who attended. If more than one person attended on your computer, please email Cate Donald at cate@nboa.net and include your name, the names of your fellow attendees and the answers to the polling questions. We award certificates to people who attended at least 50 minutes of a webinar. A listing of states who are currently accepting NASBA credit are listed at www.nasba.org. Please follow the regulations for your state.