National Business Officers Association
1400 I Street, NW Suite 675 Washington, DC 20005
Phone: 202-407-7140 Fax: 202-354-4944
Email email@example.com or call 202-407-7140
Corporate Membership, Sponsorship and Advertising
Contact Chris Kalavsky at firstname.lastname@example.org or call 202-407-7146
Programs & Events
Email email@example.com or call 202-407-7140
Contact Cecily Garber at firstname.lastname@example.org or call 202-899-3084
Executive Assistant and Coordinator, Programs Washington, DC email@example.com 202-407-7140 | Fax: 202-354-4944
Jennifer Fallon, CMP
Director, Meetings and Events Old Lyme, CT firstname.lastname@example.org 202-407-7145 | Fax: 202-354-5035
Director, Member Communications Alexandria, VA email@example.com 202-899-3084 | Fax: 202-354-4944
Manager, Professional Development Programs Washington, DC firstname.lastname@example.org 202-899-3089 | Fax: 202-354-5035
Brian Green, CAE
Director, IT and Web Services Boulder, CO email@example.com 202-407-7137 | Fax: 202-354-4944
Manager, Accounting and Operations Washington, DC firstname.lastname@example.org 202-899-3085 | Fax: 202-513-8962
Senior Manager, Corporate Relations Crownsville, MD email@example.com 202-407-7146 | Fax: 202-354-4944
Manager, Editorial Content Washington, DC firstname.lastname@example.org 202-407-7148 | Fax: 202-354-4944
Mary Kay Markunas
Director, Research and Member Resources Glen Ellyn, IL email@example.com 202-407-7135 | Fax: 202-354-4944
Mary Kay Markunas is the Director, Research and Member Resources at NBOA. She joined the association in 2015 and in this capacity, she manages NBOA's research efforts and surveys, serves as faculty for several online courses, assists in presenting professional development programs NBOA sponsors as well as providing support to members. Prior to joining NBOA, Markunas served as the director of finance and operations at The Avery Coonley School for 12 years. Before working in independent schools, she worked in both corporate finance and engineering consulting. She holds a BS from Purdue University and an MBA from the University of Michigan. She has served as a board member on her local high school’s music association and volunteered with both local religious and educational organizations.
Jennifer Osland Hillen, CPA, CGMA
Vice President, Professional Development and Business Affairs Nashville, TN firstname.lastname@example.org 202-899-3086 | Fax: 202-354-4944
As vice president, professional development and business affairs, Jennifer is charged with oversight of NBOA's full line of professional development offerings including the NBOA Annual Meeting, Business Officer Institute, webinars and online courses, as well as many partnerships with other associations serving independent schools. As a subject matter expert and former independent school business officer, the VP oversees the development and delivery of content and services to independent schools related to their business operations, leadership and governance, nonprofit accounting practice, tax issues, and other matters of regulatory compliance, as well as develops and delivers such content herself. Jennifer is the staff liaison to the NBOA Board’s Strategic Initiatives Committee.
A Certified Public Accountant (CPA), Jennifer worked in assurance and advisory services for international “Big 4” public accounting firm, Ernst & Young, before joining Harpeth Hall School, an all-girls school with 700 students in grades 5-12, in 2009 where she served as controller followed by associate director of finance and operations. In 2018, after joining NBOA in the new role of director, accounting, finance, and tax programs the year prior, Jennifer was named to her current senior leadership role with the organization, serving 1,400 independent schools.
In 2018-19, Jennifer is serving as president of the Junior League of Nashville (JLN), a 1,600-member organization of women volunteers, the 15th largest in the world under the Association of Junior Leagues International. She is honored to be a member of the Leadership Nashville class of 2018 and serves on the board of the Monroe Carell Jr. Children’s Hospital at Vanderbilt from 2017-2019. Her past JLN positions have included serving as the League’s first-ever executive vice president, the inaugural chair of the Mentor Program, chair of the Community Impact Committee, and co-chair of the new member program. Jennifer is an alumna of the Young Leaders Council and has served on advisory councils for W. O. Smith School as well as LEAD Public Schools. She was also a 30 Under 30 honoree of the Cystic Fibrosis Foundation in 2013 and a 2019 Nashville ATHENA Awards nominee.
Jennifer graduated in the top 7% of her class, magna cum laude from Birmingham-Southern College with a Bachelor of Science degree in accounting, Spanish, and business. She studied abroad at St. John’s College of Oxford University, England in 2004.
Jennifer wrote and illustrated the bestselling book, GOODNIGHT, NASHVILLE, and gives a portion of each sale to a local non-profit.
James Palmieri, Ed.D.
Senior Vice President Little Silver, NJ email@example.com 202-407-7144 | Fax: 202-354-4944
Dr. James Palmieri, Senior Vice President at National Business Officers Association (NBOA), joined the staff in 2018 following thirteen years of strong experience in school business operations leadership and with a passion for independent education. James serves as a partner to the President and CEO in carrying out strategic initiatives as directed by the NBOA strategic plan, and he supports program and product expansion in partnership with members of the senior staff.
Most recently, James served as Assistant Head of School at Trinity Hall (NJ), an independent all-girls high school, where he began his work as a founding consultant and the school's first employee and had primary responsibility for school finance, facilities, and business operations. Prior to opening Trinity Hall, James served as Director of Strategic Initiatives and faculty at Kent Place School (NJ), an N-12 all-girls day school.
James' related experience includes service as an adjunct professor for the College of Saint Elizabeth (NJ), where he teaches an online doctoral-level course on leadership management of K-12 schools and systems; as a Fellow in the NAIS Fellowship for Aspiring School Heads; and as a member of the One Schoolhouse Board of Trustees.
Academically, James earned his doctoral degree in Educational Leadership from Rutgers, The State University of New Jersey; his MA in K-12 Educational Administration and Supervision from Seton Hall University; and his BA in Elementary/Special Education from Providence College.
Jeffrey Shields, FASAE, CAE
President and CEO Washington, DC firstname.lastname@example.org 202-407-7141 | Fax: 202-513-8962
Jeff Shields, FASAE, CAE, has served as President and CEO of the National Business Officers Association (NBOA) since March 2010. NBOA is the premier national association serving the needs of business officers and business operations staff at independent schools in areas including accounting, finance, tax, risk management, human resources, facilities and information technology. The association has grown from 23 founding member schools in 1998 to over 1,400 US member schools, plus member schools in Mexico, Canada and 23 other countries around the globe during its 18-year history. Today, NBOA provides its member schools a full range of live events, webinars, online courses, publications, online toolkits and resources, research and other services to its growing membership.
Prior to this role, Jeff was employed by the National Association of College and University Business Officers (NACUBO) for 10 years. At the time of his departure, he served as the organization’s Senior Vice President and Chief Planning Officer. He began his career in association management as the Assistant Director for Leadership Training at the National Association of Home Builders (NAHB).
Jeff, an active member of the American Society of Association Executives, is a member of the 2008 Class of ASAE Fellows (FASAE) and earned the Certified Association Executive (CAE) designation in 2002. He has also been recognized by the Greater Washington Society of Association Executives (GWSAE) with the “Super Star” award as their active member of the year.
He currently serves as a trustee for One Schoolhouse, an innovative online school offering supplemental education to independent schools and formerly served as a trustee for Georgetown Day School. He is a proud independent school parent of a 12-year-old daughter, Samantha, who is in 7th grade at the Edmund Burke School in Washington, DC.
He holds a BA from Shippensburg University and an MA from The Ohio State University.
Vice President, Finance and Administration Washington, DC email@example.com 202-407-7138 | Fax: 202-513-8962
Manager, Member Services Washington, DC firstname.lastname@example.org 202-407-7136 | Fax: 202-354-4944
Melissa Zinder, CAE
Senior Manager, Marketing and Member Engagement Richmond, VA email@example.com 202-407-7143 | Fax: 202-354-4944
NBOA Staff (July 2018)