Webinar FAQs

General

What is a webinar?

It is a presentation on a particular topic conducted simultaneously on a telephone conference call and over the internet.

How long do webinars last?

Webinars typically last 35 - 45 minutes with a question and answer period for 15 minutes following the presentation.

When should I log on to the webinar?

You will be able to log on up to 15 minutes before the start of the webinar. If this is your first webinar you will want to log on early to make sure the technology works properly on your computer.

Are the webinars archived?

Yes, the webinars are archived for our members only. They are available in the Webinar Archive approximately 5 business days after the presentation.

Registration

Several staff from my organization want to attend a webinar on their own computers. Do each of them need to register?

  • Members: After you register on our website, you will receive a confirmation email from NBOA. In that email is a GoToWebinar registration URL. You can share this URL with others from your school. Each person who wants to attend the webinar will need to register with GoToWebinar.

  • Non-Members: You only pay $50 and then you can register other staff from your organization. To do so, please call 202-407-7145.

As a non-member, can my registration fees be refunded to me if I do not attend a webinar?

If a non-member registers for an NBOA webinar but does not attend the presentation, the registration fees cannot be refunded, nor will the registrant be able to view the archived version of the presentation. The webinar archive is only accessible to NBOA members.

Technical

What technology do I need to participate?

You need a telephone to dial into the call and a computer with an internet connection.

What are the system requirements?

For PC-based participants:

  • Internet Explorer 7.0 or newer, Mozilla Firefox 3.0 or newer or Google Chrome 5.0 or newer (JavaScript and Java enabled)

  • Windows 7, Vista, XP or 2003 Server

  • Cable modem, DSL, or better Internet connection

  • Minimum of Pentium class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows Vista)

For Mac-based participants:

  • Safari 3.0 or newer, Firefox 3.0 or newer or Google Chrome 5.0 or newer (JavaScript and Java enabled)

  • Mac OS X 10.4.11 – Tiger or newer

  • PowerPC G4/G5 or Intel processor (512 MB of RAM or better recommended)

  • Cable modem, DSL, or better Internet connection

What is good phone etiquette?

After calling into the NBOA conference line, please do not put your phone on hold. You can mute your end of the call by pressing *6 (press *6 again to un-mute). While the speaker is presenting we will mute your phones but open the lines at the end of the webinar for questions, during which time background noise can be disruptive. Unless you are speaking, please mute your phone as a courtesy to other attendees.

CPE Credit

How do I get Continuing Professional Education credit?

NBOA is NASBA certified to give continuing education credits. Following each webinar, certificates will automatically be sent to those who attended. If more than one person attended on your computer, please email Jennifer Fallon and include your name, the names of your fellow attendees and the answers to the polling questions. We award certificates to people who attended at least 50 minutes of a webinar. A listing of states who are currently accepting NASBA credit are listed at www.nasba.org. Please follow the regulations for your state.

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